I have been greatly impressed with David. He has addressed all of my questions and needs and put himself out to help me every step of the way.
Both (Edward and Fred) have been very helpful and have accurately captured my needs.
I would like to stress how helpful I have found Mr McLagan throughout the entire sales process, from first contact to handover of the car and follow up contact. Providing the right level of customer service is sometimes a difficult balance to strike, and I felt Mr McLagan got it exactly right. Information was provided swiftly, and efficiently, all calls and e-mails were promptly dealt with, in a friendly and thoroughly professional manner, and the whole process, including arranging temporary insurance cover, and supplying accessories that I required, felt smooth and easy. During this I was bouncing around Europe and the UK, and was not the easiest person to reach, yet the process never seemed stressful. The handover of the car was well organised, and smoothly done, ensuring that what could have been a challenging day went off well.
This has definitely been an enjoyable experience, and I would like to give thanks to the Sytner team and especially Rebecca at Audi for this level of service.
Bruce was very friendly, helpful and (as expected) knowledgeable.