Matthew has been a delight to work with in our (hopeful) car purchase. He is friendly, efficient and a gentleman to deal with.
I was treated very well and felt I was getting a very personal service, both from Mark and the finance team. Everyone was extremely friendly and efficient.
I would like to stress how helpful I have found Mr McLagan throughout the entire sales process, from first contact to handover of the car and follow up contact. Providing the right level of customer service is sometimes a difficult balance to strike, and I felt Mr McLagan got it exactly right. Information was provided swiftly, and efficiently, all calls and e-mails were promptly dealt with, in a friendly and thoroughly professional manner, and the whole process, including arranging temporary insurance cover, and supplying accessories that I required, felt smooth and easy. During this I was bouncing around Europe and the UK, and was not the easiest person to reach, yet the process never seemed stressful. The handover of the car was well organised, and smoothly done, ensuring that what could have been a challenging day went off well.
Volvo were more than helpful, so much so that i have ordered a car. Ed from Volvo was helpful patient and wasn't pushy! I am more than happy with my experience with Volvo so far.
Sam has been very helpful and efficient.